Frequently Asked Questions
Can I sync data from FellowshipOne on demand?
Yep! You can sync your data at any point by going to Add-Ons > FellowshipOne Settings and clicking “Sync Now.” Since all GV information is synced to F1 instantly, when you click “Sync Now” only new and edited information in F1 will be added.
Can I use GroupVitals during the initial sync?
While your very first sync is in progress, you won’t be able to use GroupVitals to prevent data errors. Also note that you will not be locked out of FellowshipOne during a sync.
What happens if I delete a group in GroupVitals?
First, groups can only be "archived" in GroupVitals, so they are never technically deleted. When a group is archived, the group cannot be deleted in FellowshipOne, due to their API restrictions. So in this case, we append "Archived - " to the group's name in FellowshipOne. Which then makes it easy for you to identify which groups need to be deleted in FellowshipOne.
Do group prospects sync with FellowshipOne?
No they don't. Because prospects in FellowshipOne represent prospects in any ministry, we can't effectively determine which prospects are just for groups and sync accordingly. All prospects will be managed in GroupVitals using our awesome pipeline tool.
What happens if I delete a person in GroupVitals?
Just like with groups, people can't be deleted, just archived. Also due to FellowshipOne's API restrictions, we cannot delete people from your FellowshipOne database. So in this case, nothing happens with the person in FellowshipOne. You'll want to manually delete them there.
Are new people added to GroupVitals synced with FellowshipOne?
Yep! You'll want to setup a special GroupVitals person sub status for each of your statuses in FellowshipOne and call it "New from GroupVitals" - when you do that, we'll give that status to all new people we create. You can also set a custom sub-status for the various ways people can be added into GroupVitals. e.g., people added via the group attendance form can have a sub-status of something like "New from GroupVitals attendance.
Does GroupVitals sync attendance FellowshipOne?
We are currently building this new functionaly FellowshipOne has recently provided :)
How long does it initially take to sync our data from FellowshipOne to GroupVitals?
It will take at least a few hours to several days, all depending upon how many people records are in your church database. We suggest that you start the first time sync as the last thing you do before the weekend, so you can come back Monday morning and start working with GroupVitals.
Who should I contact if I have more questions?
Send us an email with any of your questions: firstname.lastname@example.org